Products

Are your scrubs really “100% natural”?

Yes! We only use natural, plant based ingredients that are organic when possible. This includes all of our oils, salts, sugars, clays and botanical fragrances. These fragrances are 100% natural and derived from plants & flowers. They are free of added colors as well! 😊

Steel Birch Recovery Fund

Why/how do you support alcohol & addiction treatment?

We have experienced the pain that comes with family members and friends suffering from alcoholism and addiction and have seen the beautiful transformation that happens when they enter recovery. We want to help as many people as possible escape bondage and go into recovery. This can be expensive, so we are donating 10% of our profits to the Steel Birch Recovery Fund. These funds will be used exclusively as financial aid for those in need. We currently partner with The Charleston Recovery Center but our vision is to have partners around the globe one day! Thank you for your support!

If you or someone you know is struggling with substance abuse problems please do not hesitate to contact us – we will do our best to point you in the right direction.

Shopping

What Shipping Methods Are Available?

We ship through the United States Postal Service for all retail orders. Custom shipping options are available for wholesale orders. Please contact us for more information.

Do You Ship Internationally?

We currently only ship within the United States.

How Long Will It Take To Get My Package?

Since each product is handcrafted please allow 2-4 business days to ship and standard USPS delivery times after that.

Payment

What Payment Methods Are Accepted?

We accept Visa, MasterCard and Discover.

Is Buying Online Safe?

We have a secure site with an SSL Certificate and do our very best to take security precautions to ensure our customer’s safety. Beware of companies that do not have an SSL Certificate as they are more vulnerable to data breaches.

Orders & Returns

How do I place an Order?

Simply navigate to the product(s) that you wish to purchase, select the number of items and press “Add to Cart”. From there you will be prompted to create an account and enter your preferred payment and shipping details.

What if I don’t like it?

We have a 100% satisfaction guarantee. While we are sure you will love our scrubs, we know that everyone is different and things happen. If you don’t like your order for any reason, please contact us within 7 days and you can return the product and be refunded.

How Can I Cancel Or Change My Order?

If you have questions or concerns about your order, please contact us by filing out the form on the contact page. We will contact you as quickly as possible.

Do I need an account to place an order?

Nope, but we recommend it so you can keep track of your account history, billing and shipping addresses and recent orders.

How Do I Track My Order?

You can track your order by using the order number found in  your confirmation email and your email address on the order tracking page.

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